Service Information

Patient Information

Test Preparation

Result Test

About TAS

Where is the location of Tirta Medical Centre?

Clinic Tirta Medical Centre has more than 30 branches spread throughout Indonesia namely Java, Bali, Nusa Tenggara, Kalimantan, and Sulawesi

What facilities does the Clinic of Tirta Medical Centre have as an excellence in health care?

In carrying out health care activities, Clinic Tirta Medical Centre has several advantages in health care such as:

In carrying out healthcare activities, Clinic Tirta Medical Centre has several advantages in healthcare services such as:

  • Medical Checkup services as needed and can be done at the nearest Clinic Clinic, 
on-site, homecare, or in the location you want
  • Complete laboratory facilities ranging from pre-analysis, analytical, and post-analytical to obtaining results according to patient conditions
  • The tools used are modern and calibrated
  • Pharmaceutical support/medicines that are always available in stock and guaranteed authenticity
  • Collaborate with third parties like Insurance to support the financing of health care according to the needs of the patient

What quality standards does Tirta Medical Centre have?

Tirta Medical Centre adheres to quality standards with certifications such as:

  • ISO 9001 about Quality Management System
  • ISO 14001 about Environmental Management
  • ISO 45001 about the Occupational Health and Safety Management System
  • Akreditasi Laboratory by KALK

What payment methods are available at Tirta Medical Centre?

Tirta Medical Centre accepts payment methods such as cash, debit/credit card, QRIS, OVO, Gopay

Can Tirta Medical Centre provide or offer an estimate of the cost of services?

Please contact our marketing team at Phone 021-30066508, Whatsapp 0812-9595-2662, or email [email protected] for an estimated cost of service required. Please note that there is a possibility that the estimated cost will differ from the final cost

What kind of health insurance is acceptable at Tirta Medical Centre?

We’ve been working with most health insurance companies, both locally and internationally. For a list of details, please contact us at 021-30066508 or email us at [email protected]

What do I need to bring to the Tirta Medical Centre before the examination?

  • Your government-issued personal identification, such as ID card (KTP), driver’s license (SIM), or passport
  • Previous medical records such as results of laboratory, radiological, or other test
  • Your ASO card or health insurance policy (If any)
  • Reference form from your doctor (if requested by your insurance operator)

Do I need to make an appointment to meet with a specialist?

It is advisable to make an appointment in advance to avoid long waiting times and ensure that the specialist to be visited is available. Please call us at 021-30066508 or WhatsApp 0812-9595-2662 and talk to our customer care officer who will meet your needs or make an appointment from our website by clicking here

What types of health insurance are acceptable at Tirta Medical Center?

There are several preparations that must be made before carrying out a Medical Check Up examination, such as:

General Inspection

  • Fasting is done 10-12 hours before the examination (don’t eat or drink except water)
  • Avoid smoking, drugs, alcoholic drinks because they will affect the examination results
  • If you are consuming routine medication (anti-hypertension medication, diabetes medication, etc.) please inform our staff at the clinic
  • Some types of medication need to be continued during fasting, while other medications need to be stopped during fasting depending on the type of examination

Rontgen Test

  • For women who are suspected of being pregnant/pregnant, an X-ray examination is not carried out
  • Please remove metal objects, necklaces, or for women to remove underwire bras during x-rays

Audiometri Test

  • Participants are expected to fast for at least 16 hours before performing audiometry


  • Do not consume caffeinated drinks such as tea & coffee before the examination
  • Please inform the officer if you have a history of heart disease

Pap Smear

  • Do not have sexual intercourse 72 hours before the test is carried out
  • Not menstruating and emptying the bladder
  • Do not use antiseptic wash or soap around the vagina 48 hours before the test

What documents do I have to bring when I want to take a medical report/insurance form/medical document?

You need to bring the following documents:

  • Your government-issued ID such as passport, residence identity card, Indonesian Residence 
Permit (KITAS) or ID
  • Your Insurance Healthcare (If Any)

Note : For corporate patients, the medical report or results of the service will be given to the PIC
responsible in the company where you work.

How can I get a copy of my medical record for myself or to be sent to someone other than myself, such as a doctor, a lawyer, an insurance company or someone else?

Because of confidentiality issues, you must come by yourself to get a copy of your medical record
then can send it to the person or entity designated

Do You Issue a Hospital Expenses Warrant?

Tirta Medical Centre, issue a warrant to the hospital as directed by our client when the local
institution cannot accept foreign warranty

Is that a Medical Evacuation?

Medical evacuation is the transfer of a patient with a mode of transportation (such as charter flights, speedboats, ground ambulances, etc.) from the current medical facility to the nearest medical establishment using adequate care. During the Evacuation, the patient will be supervised by medical personnel equipped with complete facilities and medicines.